Lab 1 Classroom

RDB ACADEMY INSTITUTE

LAB 1 CLASSROOM

SATISFACTION VS ENGAGMENT

Are you satisfied with your work?

But perhaps the better question is: are you engaged with your work?

Engagement is an emotional state where passion, feeling energetic and committed to your work is involved.

Which in turn will cause you to fully invest your best effort.

Hearts, spirit and mind into the work.

Engagement is a two part process, that will involve feeling and doing.

Satisfaction on the other hand takes into account one process, and that is feeling.

What we want to encourage is the feeling and willingness to act.

Four rules of thumb are as follows;

1. Autonomy- Independence as of will or actions.

2. Growth- The act or process of development, gradual increase.

3. Impact- Influence, effect

4. Connection- The act of cause and effect association relationship, a state of being connected.

The expectations are fully aligned with the experience, the environment in which engagement can occur, when they are not aligned the entire focus will divert to a transactional (this for that) relationship.

This concept is about setting mutual expectations and aligning those expectations to the experience.